Support – 2048 by Lumera

Need help with 2048 by Lumera? Here are answers to common questions and how to reach us.

How do I play?

Swipe in any direction (up, down, left, or right) to move all tiles. Matching numbers combine when they touch. Keep merging to reach 2048 and beyond. The game ends when the board is full and no moves are possible.

Progress and high scores

Your best score and game progress are saved on your device. If you use iCloud, supported data may sync across your Apple devices. To reset or clear data, delete the app or adjust iCloud settings for the app.

Game Center and achievements

If you sign in to Game Center, you can compare scores on leaderboards and earn achievements. Enable or disable Game Center in your device Settings. Leaderboards and achievements are provided by Apple.

Something isn't working

Try closing and reopening the app, then your device. Ensure you're on the latest version of the app and iOS. If the issue continues, contact us below and include your device model and iOS version.

Privacy and data

For how we handle information in the app, see our Privacy Policy for 2048 by Lumera.